Building a strong relationship between your business and a local HVAC company is the first step toward optimal comfort and cost-savings.
As a business owner, building long-lasting commercial relationships is quite crucial towards the development of your business. In this case, having a reliable HVAC company doing an installation or regular maintenance of your office air conditioning system should be a priority.
Being a business person, you know how important an HVAC system is towards the overall comfort of your employees and customers. Malfunctioning systems can translate to significant profit losses which is why it is important to choose a company that understands how your system works and what repairs should be done without taking advantage of your bottom line.
A good relationship with a local HVAC company is always an assurance of a fully functioning system. You don’t have to be worried when the system has issues because you know a great company is just a dial away.
How do you ensure that you establish a beneficial working relationship? Here are five tips for partnering with a commercial HVAC repair company near you:
Tip #1: Look for industry certifications
An HVAC company should be registered with local government and organizations before it’s operational. One of the ways to establish this is by checking if the company is accredited by the Better Business Bureau. Companies listed here are generally trustworthy. An unregistered company is a red flag towards their services since they may not have met the required standards.
Be careful on which company you deal with because some may not even specialize in HVAC, rather they subcontract other companies to perform HVAC services on their behalf.
Tip #2: Check testimonials
One way of establishing if the company is trustworthy is by taking a look at different testimonials of their past clients. Satisfied customers will review the services positively.
However, if the customers were not happy with the services, they will have reviewed the company negatively. Customer testimonials act as a shield against mistakenly placing your trust in the wrong company.
Tip #3: Observe communication skills
Good communication goes a long way in ensuring that you are on the same page with your HVAC repair partner. The moment they pick up the phone or walk into your office, you will get a feeling if they are good at communicating. A company that maintain efficient and effective communication goes a long way to building a lasting partnership.
The technicians at a qualified HVAC company know how to welcome customers and listen to their woes before advising on what actions to be taken or what packages to offer. Excellent communication skills are what determine if you and the company are on the same page.
Tip #4: Consider maintenance packages
Having an HVAC company install a commercial heating and cooling system for you is not enough. Maintenance is essential towards ensuring that the system does not fail soon after. These systems may break down any day and any time, so identifying a company to a sudden problem is essential.
Maintenance is what determines if your system will serve you for years or months. It is essential for a regular professional AC checkup procedure to be performed annually or semi-annually to avoid any surprises like excessive heating.
Tip #5: Nothing beats experience
Lastly, when choosing a professional HVAC contractor, it is advisable to look for a company with years of expertise working in the commercial heating and cooling industry. The chances of them messing up your system are reduced if they have been tackling similar cases for years.
Once you are able to form that initial bond, your HVAC contractor may offer flexible payment plans and maintenance package specials, especially if you become a long-term client. Thus, your business may save money in the long run.
Business relationships contribute towards a stable financial path for your growing enterprise. At Richmond’s Air, we are committed to serving businesses in the greater Houston area – a job we’ve been doing for quite some time. We have an A+ rating from the Better Business Bureau.
Contact one of our professional HVAC technicians to build a long-term service partnership with Richmond’s Air.