It is a harsh reality that cases of dishonesty and fraud are a common problem in the HVAC industry. Insurance companies regularly receive claims from homeowners and businesses who were duped by greedy technicians or fell victim to con artists masking as contractors.
Sadly, this is nothing new.
To make matters worse, insurance companies routinely overpay on HVAC claims, which perpetuates fraudulent behavior.
“This ultimately affects us all, and by ‘all,’ I mean anyone who pays property and casualty insurance premiums,” said Damon Stafford of HVAC Investigators of Charlotte, NC, after a string of reported cases of fraud in the area. “Most homeowners don’t even know they’re a part of the scam. They’re just looking for relief.”
To avoid getting caught in this trap, it is becoming more and more important to do research to ensure you are letting an honest contractor into your home and not a crook. This is where NATE comes into play.
For 15 years, the non-profit organization known as North American Technician Excellence, or NATE, has set the standard for the HVAC industry by recognizing superior technicians and air conditioning companies through a voluntary testing procedure and certification. NATE is the largest heating, ventilation and air conditioning organization of its kind in America, and was developed by a committee of the nation’s leading industry experts.
Why Hiring a NATE-Certified Technician Matters to You
A NATE certification earns technicians a special distinction amongst his or her colleagues and the industry at large, but its real purpose is to help consumers identify the knowledgeable, honest HVAC service experts from the frauds.
By dealing exclusively with NATE-certified contractors, customers can rest easy knowing they are dealing with experts who are not only honest and reliable, but also know what they are doing and are committed to their profession.
Plus, since NATE certification has such high, industry-approved standards, HVAC contractors who are awarded this honor are more likely to provide exceptional repair and installation services from the start, resulting in better customer service and a stronger reputation.
NATE-Certified HVAC Repair in Houston
Here at Richmond’s Air, we care about our customers and our reputation as one of the best HVAC service companies in Texas, which is why we make sure all of our field techs have a minimum of 5 years’ experience in the industry and are NATE-certified.
In addition to being licensed and insured, we are also proud to have an A+ rating accreditation from the Better Business Bureau.
Read more about NATE certification here, or contact our exceptional team of HVAC technicians serving Spring, SugarLand, West University Place and other communities in the metro-Houston region.